Privacy Policy

Introduction

Elvee Limited ("Elvee", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use any of our mobile applications.

Information We Collect

Information You Provide

• Contact Information: Name, email address, and other details you provide through our contact form.
• Account Information: If you create an account within any of our apps, we collect the information needed to set up and maintain your account.

Automatically Collected Information

• Usage Data: We may collect information about how you interact with our website and apps, including pages visited, features used, and time spent.
• Device Information: We may collect device type, operating system, unique device identifiers, and mobile network information.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Send you updates and marketing communications (with your consent)
• Monitor and analyze usage patterns and trends
• Protect against unauthorized access and ensure security

Data Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service Providers: Third-party companies that help us operate our services (e.g., hosting, analytics)
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement industry-standard security measures, including encryption in transit (TLS) and at rest (AES-256), to protect your personal information.

Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data
• Lodge a complaint with a data protection authority

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at support@elvee.app.