Terms of Service
Last updated: March 1, 2025
Effective Date: March 1, 2025
This page reflects the official Tesla service terms published by Elvee. For the authoritative version, use the official source link above.
1. Eligibility
You must be at least 18 years old to use the service. By using Elvee's Tesla features, you represent that you meet this requirement.
2. Account Registration
To access certain features, you may need to register an account. You agree to:
- Provide accurate and complete information
- Keep your information current
- Protect your account credentials and devices
- Accept responsibility for activity carried out under your account
3. License and User Agreement
3.1 License grant
Elvee grants you a limited, non-exclusive, non-transferable license to access and use the service for your personal, non-commercial use.
3.2 Use restrictions
You must not:
- Use the service for unlawful or prohibited purposes
- Share unlawful, offensive, defamatory, obscene, abusive, or discriminatory material
- Reverse engineer, decompile, adapt, or create derivative works from the service
- Use the service with content promoting hate, violence, or discrimination
3.3 Intellectual property
The service, including software, text, graphics, and logos, remains the property of Elvee Ltd and is protected by intellectual property law.
3.4 Warranty and liability position
The official terms state that the service is provided on an "as is" basis without warranties of merchantability, fitness for purpose, or uninterrupted performance.
4. Third-Party Services
Tesla App – Elvee depends on third-party systems and data sources, including Tesla and Octopus-related services.
4.1 Third-party reliability
Elvee is not responsible for disruptions, inaccuracies, or failures caused by third-party providers or APIs.
4.2 No association disclaimer
Elvee Ltd is independent and not owned by, affiliated with, endorsed by, or officially connected with Tesla, Inc. or Octopus Energy Ltd.
4.3 Octopus data usage
Octopus tariff and electricity data may be used to support charging optimization workflows. Elvee does not guarantee the accuracy, reliability, or availability of third-party pricing or smart charging data.
4.4 Regional availability and user responsibility
The official terms state that Octopus smart charging is currently available only in the United Kingdom. Users remain responsible for ensuring that automated charging schedules or vehicle actions are safe and appropriate for their vehicle.
5. No Savings Guarantee
Elvee does not guarantee reduced electricity costs, better vehicle performance, or any specific financial outcome from using the service.
6. Data Privacy and Consent to Data Use
Your use of the service is also governed by Elvee's privacy policy. The official terms allow Elvee to collect and use information related to product support, service improvement, and product notifications.
7. Limitation of Liability
The official terms include the following limitations:
- Elvee is not liable for indirect, incidental, or consequential damages
- Elvee is not liable for disruptions caused by third-party systems or APIs
- Elvee is not liable for financial losses, charging costs, or damages caused by unsafe user configuration
- Total liability is limited to the fees you paid in the previous three months or 50 USD, whichever is greater
8. Service Availability, Updates, and Force Majeure
Elvee does not guarantee uninterrupted access and may modify, suspend, or discontinue features without notice. Delays or failures caused by events outside Elvee's reasonable control are also excluded from liability.
9. Assumption of Risk and Vehicle Safety
By using automations, charging schedules, and remote workflows, you accept the risks associated with those features. You remain responsible for safe vehicle operation and condition.
10. Termination
Elvee may terminate access for breach of the terms or other valid reasons. When access ends, you must stop using the service and any associated materials.
11. Governing Law
These terms are governed by the laws of England and Wales, with disputes subject to the courts of England and Wales on a non-exclusive basis.
12. Changes to the Terms
Elvee may update the terms from time to time and may notify users of significant changes.
13. Contact
For questions about these terms, contact:
Email: support@elvee.app