Privacy Policy

Last updated: April 29, 2026 · teslabatterydr@elvee.app

This Privacy Policy explains how Elvee Ltd ("Elvee," "We," or "Us") collects, uses, and protects information when You use Tesla Battery Doctor (the "Service"). By using the Service, You agree to the practices described in this Policy.

1. Data Controller

Elvee Ltd is the data controller responsible for Your personal data processed in connection with the Service. For any privacy-related questions, contact us at teslabatterydr@elvee.app.

2. Information We Collect

We collect the following types of information when You use Tesla Battery Doctor:

Vehicle Data: Battery state of charge, health metrics, charge history, and range data retrieved via the Tesla API with Your explicit consent.

Account Information: Email address and display name used to create Your Tesla Battery Doctor account.

Usage Data: App interactions, feature usage, and crash reports to help us improve performance.

Device Information: Device model, OS version, and app version for diagnostics and compatibility.

Subscription & Payment Data: Subscription status and transaction identifiers provided by the Apple App Store. We do not receive or store Your payment card details.

3. How We Use Your Information

To display battery health, diagnostics, and charging analytics for Your Tesla vehicle.

To send notifications about charging status or battery health alerts if enabled.

To process and manage Your subscription.

To improve app features, fix bugs, and optimise performance.

To respond to support requests or inquiries.

4. Legal Basis for Processing (UK GDPR)

We process Your personal data under the following legal bases:

Consent: When You authorise us to access Your Tesla vehicle data via the Tesla API.

Contract: To provide the Service You have subscribed to or registered for.

Legitimate Interests: To improve the Service, prevent fraud, and ensure security.

Legal Obligation: Where required to comply with applicable law.

5. Tesla API & Third-Party Services

Tesla Battery Doctor connects to Tesla's official API using OAuth tokens You authorise. We do not store Your Tesla account password. Tokens are encrypted at rest and in transit. We comply with Tesla's API usage policies at all times.

6. Data Sharing

We do not sell, rent, or trade Your personal data. We may share data with:

Infrastructure providers such as Cloudflare and cloud hosting under strict data processing agreements.

Apple, Inc. for processing in-app subscription purchases.

Analytics tools using aggregated, anonymised data only.

Law enforcement if required by applicable law.

7. International Data Transfers

Your data may be processed in countries outside the United Kingdom or European Economic Area. Where this occurs, We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms.

8. Data Retention

We retain Your data for as long as Your account is active or as needed to provide the Service. You may request deletion of Your data at any time by contacting us. Some data may be retained for a limited period to comply with legal obligations or resolve disputes.

9. Security

We use industry-standard encryption and secure storage practices to protect Your information. No method of transmission over the Internet is 100% secure, and We cannot guarantee absolute security.

10. Your Rights

Under UK GDPR and applicable data protection laws, You have the right to:

Access the personal data We hold about You.

Request correction of inaccurate or incomplete data.

Request deletion of Your personal data.

Restrict or object to processing of Your data.

Request data portability.

Withdraw consent at any time.

Revoke Tesla API access from Your Tesla account settings.

Lodge a complaint with the UK Information Commissioner's Office or Your local data protection authority.

To exercise these rights, contact us at teslabatterydr@elvee.app.

11. Children's Privacy

Tesla Battery Doctor is intended for users aged 18 and over. We do not knowingly collect personal information from children. If You believe a child has provided us with personal data, please contact us so We can remove it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify You of significant changes via the App or email. Continued use after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or data requests, contact us at teslabatterydr@elvee.app.